1. About Us
Portabl Ltd (“Portabl”, “we”, “us”) provides a digital platform enabling contractors, freelancers, and independent workers to access compliance tools, insurance products, and member benefits.
- Registered in England & Wales: 11346691
- Registered office: Basement, 34a Hyde Park Square, London, W2 2NW
- Contact: support@portabl.co
2. Our Services
- Portabl Passport: contractor compliance dashboard (ID, right-to-work, licences, and insurance verification).
- Benefits Hub: access to insured and non-insured benefits (e.g. health, income protection, lifestyle discounts).
- Portabl is not an insurer, broker, financial adviser, or employer of record. Insurance is provided by third-party insurers under separate contracts.
3. Eligibility & Account Registration
- You must be at least 18, legally entitled to work in the UK (or your country of residence), and able to enter contracts.
- You agree to provide accurate, current information and keep it updated.
- Accounts are personal and must not be shared.
4. Insurance & Benefits
- Insurance products available via Portabl are underwritten and administered by regulated third-party insurers/brokers.
- Portabl facilitates access and payment collection but is not responsible for policy decisions, underwriting, or claims handling.
- Premiums are billed in arrears by the insurer; terms are contained in your policy schedule.
- Lifestyle benefits and discounts are provided by third-party partners. Portabl is not liable for their quality or availability.
5. Data Protection & Privacy
- We process your personal data in line with UK GDPR and our Privacy Policy.
- Verification of documents (e.g. right-to-work, insurance) may involve secure checks with third parties.
- You consent to us sharing necessary data with insurers, brokers, and benefits partners for the purpose of delivering services.
6. Your Responsibilities
- Provide true and accurate information at all times.
- Keep your login credentials secure.
- Use Portabl only for lawful purposes; do not attempt to misuse or disrupt the platform.
7. Payment
- Subscriptions and benefits are self-funded unless otherwise agreed with your contracting entity or agency.
- Payments are collected securely via integrated payment providers (e.g. GoCardless).
- Failure to pay may result in suspension of benefits or cancellation of cover.
8. Limitation of Liability
- Portabl is not liable for loss arising from the acts or omissions of insurers, brokers, or third-party providers.
- Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under law.
- To the extent permitted by law, our liability to you is limited to the total fees paid by you in the 12 months preceding any claim.
9. Termination
- You may cancel your account at any time via your dashboard.
- We may suspend or terminate your account if you breach these Terms or misuse the platform.
10. Governing Law & Disputes
- These Terms are governed by the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
- We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.
